We're Not a MarketplaceWe control and bear full responsibility for all processes, from maintaining customer payment security, through logistics, to handling customer claims.
Tile CatalogueNowadays our website features one of the largest online Catalogues of ceramic tile and porcelain stoneware collections with high-quality interior photos (as it is advised by the manufacturers), as well as comprehensive parameters and technical data, e.g. prices, thickness, non-slip ratings, packing, installation and maintenance recommendations, etc.
IdeabookThis useful option allows keeping all information about selected material at your fingertips, which is especially appreciated by professional architects. Furthermore, you may exchange your Ideabook selections with clients or partners. Simply send the link by Email.
DeliveryWe ship tiles:
- to any destination within the European Union;
- to the countries of the European Free Trade Association (EFTA) (Norway, Switzerland and Liechtenstein), as well as to the special EU member state territories (e. g. Canary Islands, Ceuta, Melilla, Republic of Cyprus, Gibraltar). Please note all local import taxes and fees are paid by the customer;
- to the USA and Canada. In this case the shipping charges include all expenses related to the goods delivery; neither local sales tax, nor any other extra fees are paid;
- to Russia and member states of the Eurasian Customs Union (Armenia, Belarus, Kazakhstan, Kyrgyzstan).
Tile samplesWe provide courier delivery of tile samples.
CommunicationWe do not use chat bots. Our customer support via chat, on the phone and by Email is rendered exclusively by people. Every order is processed by a dedicated customer service specialist, whose contact details are sent to the customer in the order acknowledgement Email.