Payment and Delivery
While calculating the quantity of tiles to be ordered, please take into account wastage and spares.
If you pay for an order with an estimated shipping time, we will contact the manufacturer to check if the materials are in stock or not and which is their scheduled production time. In 1-2 working days, we will either confirm the estimated shipping time or communicate to you the new one by Email. You can both accept it or request a refund of the total paid which takes 3-5 working days (usually 1-2 working days).
If you place an order with a confirmed shipping time, it means that the materials are in stock at the manufacturer's or their production is scheduled.