It took a while to enhance the review collection mechanism. We wanted to make this procedure easy and transparent for our customers and simultaneously get first-hand feedback essential for those who select finishing materials on our website.
Now, we are sending the review requests to our customers for the past year. Many of them share their opinion about their purchase. We are immensely grateful to them. Verified users have already reviewed over 300 collections. We hope to receive several thousands of customer reviews shortly.
If a purchase gets three stars or less, we escalate the problem to the manufacturers for them to analyze product deficiencies and take action to eliminate them in the future. We also comment on such instances on the website. Here is one of them.
We sincerely hope that this new feature will make our resource even more helpful for all those who are after finishing materials for their home.
Collection of Customer Reviews about Purchased Tiles Is Back 14.02.24
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