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      Delivery of Tile Samples

      We would like to announce that the service of tile sample delivery is available for the EU, USA, as well as for all countries covered by the UPS network. The shipping expenses for tile sample delivery across the European Union start at EUR 40.00. The lead time is 10 to 15 days. There are two types of tile samples. These may be either particular tile items, or sample books offered by the manufacturers to promote tile collections. You may order samples of almost all tile brands presented in our Tile Catalogue. However the time of tile sample preparation for shipment may vary depending on the brand. By the end of the year, we are going to launch an online calculation of shipping expenses. Meanwhile, please do not hesitate to contact our Customer Service Team for any detailed information or help you may need.

      We would also like to note that, while making your first order of tile samples, you would have to pay the cost of the selected items, the shipping expenses, as well as the sum of EUR 100.00, which is considered to be an advanced payment for your future order, and will be deducted from the total amount payable after its placement. The company policy regarding tile samples results from the high incidental costs related to their shipment (storage, special packing, etc.). In this way we would like to limit small orders placed by those clients who have made a mistake while calculating the required quantity of tiles in the original order. Please be reminded that the sum of EUR 100.00 will be deducted from the total amount payable for the next order placed with us. In the event that the client decides not to place any follow-up order, the sum of EUR 100.00 will not be refunded.

      Comments  (5)
      Comment item
      Sarah butler 15.06.2016 17:16
      shipping costs to uk hello, I understand that I need to pay EUR 40.00 for tile sample shipping expenses to UK, please tell me, is there a limit to how many tiles I can include in that one shipment?
      Comment item
      Eugenia, Customer Service 24.06.2016 10:16
      Dear Sarah, Please accept our apologies for the delayed feedback. Generally, the quantity of tile samples is not limited. However the shipping expenses will depend on the ordered tile samples (on their weight). Please feel free to contact us for any information or queries you may have. You may also send an enquiry relative to the tile sample delivery at
      Comment item 02.05.2017 03:29
      How much is shipping fee to Sweden for 500 kg, 1000 kg and 2000 kg ?
      Comment item
      Tanya 13.06.2017 15:42

      Dear Customer,

      Thank you for your interest in TileExpert! We have already sent you a reply by email. For any further information you can contact us by email or by phone.

      Comment item
      Phyllis Harris 16.08.2017 16:50
      I am looking for discontinued tile Numancia Gris for kitchen, 12"x12". House built in 1998.
      Comment item
      Carol 16.08.2017 17:06

      Dear Mr. Harris,

      we thank you for your inquiry.

      We have already sent you a reply by e-mail.

      We remain at your disposal for any further information.

      Best regards,



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