Delivery of Tile Samples
We would like to announce that the service of tile sample delivery is available for the EU, USA, as well as for all countries covered by the UPS network. The shipping expenses for tile sample delivery across the European Union start at EUR 40.00. The lead time is 10 to 15 days. There are two types of tile samples. These may be either particular tile items, or sample books offered by the manufacturers to promote tile collections. You may order samples of almost all tile brands presented in our Tile Catalogue. However the time of tile sample preparation for shipment may vary depending on the brand. By the end of the year, we are going to launch an online calculation of shipping expenses. Meanwhile, please do not hesitate to contact our Customer Service Team for any detailed information or help you may need.
We would also like to note that, while making your first order of tile samples, you would have to pay the cost of the selected items, the shipping expenses, as well as the sum of EUR 100.00, which is considered to be an advanced payment for your future order, and will be deducted from the total amount payable after its placement. The company policy regarding tile samples results from the high incidental costs related to their shipment (storage, special packing, etc.). In this way we would like to limit small orders placed by those clients who have made a mistake while calculating the required quantity of tiles in the original order. Please be reminded that the sum of EUR 100.00 will be deducted from the total amount payable for the next order placed with us. In the event that the client decides not to place any follow-up order, the sum of EUR 100.00 will not be refunded.